V1: Multi-Agency, Trauma-Informed, and Integrated Support Pathways

  • Research type

    Research Study

  • Full title

    Identifying Multi-Agency, Trauma-Informed, and Integrated Solutions for the Unmet Needs of People Experiencing Homelessness in Northumberland and North Tyneside

  • IRAS ID

    311529

  • Contact name

    Sheena Ramsay

  • Contact email

    sheena.ramsay@newcastle.ac.uk

  • Sponsor organisation

    Newcastle university

  • Duration of Study in the UK

    1 years, 11 months, 30 days

  • Research summary

    People experiencing homelessness have very poor mental health; they are disproportionately affected by social vulnerabilities, substance use and trauma. This research addresses needs across Northumberland and North Tyneside where people experiencing homelessness have been disproportionately affected by the direct and indirect impacts of the COVID-19 pandemic in relation to their social vulnerabilities and mental health. People experiencing homelessness frequently present at hospital emergency departments (ED), often without an immediate need for acute services – this represents underlying health and social care issues. People experiencing homelessness receive fragmented support across health, social care, housing and criminal justice systems, adding to difficulties accessing support when needed.

    This research study aims to identify a way to deliver joined-up (‘multi-agency') support for people experiencing homelessness in Northumberland and North-Tyneside. This will mean that these individuals receive the right support at the right time from relevant services, and ultimately have better mental well-being. The study consists of five work packages. Work package 1 includes understanding the underlying needs of individuals experiencing homelessness presenting at the ED in Northumberland and North Tyneside. This will be achieved through using hospital data, and conducting interviews with service users and staff from NHS and other organisations that support service users. Work packages 2 and 3 include the co-development of a multi-agency pathway, with holistic support from voluntary and statutory sector partners. Work packages 4 and 5 will explore the feasibility and acceptability of adopting 'trauma-informed' approaches, whereby trauma, psychological and emotional needs are taken into consideration within the multi-agency pathway. Work packages 2 through 5 will involve conducting surveys and interviewing people with experience of homelessness, and staff from the NHS and other sectors supporting these service users.

  • REC name

    West Midlands - Edgbaston Research Ethics Committee

  • REC reference

    22/WM/0099

  • Date of REC Opinion

    4 May 2022

  • REC opinion

    Further Information Favourable Opinion