Understanding The Concept Of Compassion From NHS Staff
Research type
Research Study
Full title
UNDERSTANDING OF THE CONCEPT OF COMPASSION FROM THE PERSPECTIVES OF NHS STAFF.
IRAS ID
312124
Contact name
Juping Yu
Contact email
Sponsor organisation
University of South Wales
Duration of Study in the UK
0 years, 11 months, 31 days
Research summary
"The word compassion has many meanings and there appears to be limited consensus of its definition as the concept has changed over time and across culture" (Gilbert 2017). Following failings in care delivery (Francis 2013), compassion in the context of health and social care has been a top priority for research, policy and practice. Compassion based approaches have been integrated into service delivery to promote better quality of care. (Welsh Government 2013/15).
The overall aim is to explore the meaning of compassion and how it is expressed in the NHS workplace. A qualitative approach will be applied to gain a better understanding of the concept of compassion from the perspectives of diverse workers in the NHS: clinical, non-clinical, patient facing, and non- patient facing support staff. Participants will be drawn from Cwm Taf Morgannwg University Health Board (CTMUHB) .Semi-structured interviews will be used to collect data, informed by the Critical Incident Technique (Flanagan 1954). A short list of situations will be compiled, informed by the literature review, as a pre interview guide to encourage reflection before and to facilitate discussion.
Participants will be invited to take part in an interview via Microsoft Teams or phone during which they will be asked to reflect on their understanding of compassion, recalling experiences of compassion in the workplace. Interview data will be transcribed verbatim. Thematic analysis will be conducted to analyse the data, so that key elements of compassion from the perspectives of participants can be identified. And so that similarities and differences between diverse groups in their understanding of compassion and of compassion in action can be explored.References.
Flanagan, John, C. Psychological Bulletin, Vol..51. No 4, July 1954.
Francis R (20013) The Mid Staffordshire NHS Foundation Trust Public Inquiry.
https://webarchives.gov.uk/20150407084003/http://www.midstaffspublicinquiry.com/report.
Gilbert P (2017) Compassion: Concepts, research and applications. London: Routledge
Welsh Government 2013/15
http://www.nhs.uk/siteplus/documents/1064/24729_Health%20Standards%20Framework_2015_E1.pdfREC name
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REC reference
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