The Clear Conversations Project Version 2
Research type
Research Study
Full title
Clear Conversations: Evaluation of a Verbal Health Literacy training and implementation intervention in Derbyshire
IRAS ID
336469
Contact name
Cheryl Grindell
Contact email
Sponsor organisation
University of Sheffield
Duration of Study in the UK
0 years, 10 months, 31 days
Research summary
Understanding health information can be difficult. This means some people struggle to know how to manage their health. Also, they may not know what health services to use or when to use them. This can lead to poorer health.
It is therefore important health workers can communicate information clearly. This is so people using health services can understand it and know what to do. Having clear conversations with service users could help them to improve their health. More research is needed into this area. This is so we can understand and improve health conversations.
In this research project we will provide health workers with training. The training will teach them ways to improve their communication skills. Health workers will also receive support from a Health Literacy Officer. We want to see if this can improve service user outcomes and reduce health inequalities.
We will ask health workers and service users from a Local Authority and an NHS service to take part. Service users will attend the health programmes as normal. Staff who have and have not received the training will deliver the programmes.
We will ask service users to complete questionnaires. We will also collect service user data from the programmes. We will collect the data before and after they attend. We will compare this data with the previous year.
We will observe health workers delivering the programmes. We will use a check list to see how they use the skills they have learnt. We will ask them to complete a questionnaire before and after they attend the training. We will run focus groups with them six months later. We want to understand if the training was useful. We also want to know if they are using the skills they learnt in their practice.
REC name
London - Camden & Kings Cross Research Ethics Committee
REC reference
24/LO/0324
Date of REC Opinion
22 May 2024
REC opinion
Further Information Favourable Opinion