Patient perspectives of #hellomynameis... campaign
Research type
Research Study
Full title
“An exploratory study to investigate the patient experience in hospital of being cared for by health care students who have uniforms with their embroidered names and the #hellomynameis… logo”.
IRAS ID
321502
Contact name
Julie Derbyshire
Contact email
Sponsor organisation
Northumbria University
Clinicaltrials.gov Identifier
49523, Ethics approval at Northumbria
Duration of Study in the UK
0 years, 6 months, 30 days
Research summary
This research study is being undertaken to explore experiences of patients in hospital when being cared for by health care students with a uniform embroidered with their first name and the #hellomyname is… logo, which was implemented in September 2021 for all health care students at Northumbria University. The #hellomynameis… campaign was introduced in 2013 by a patient Kate Granger who was in hospital and she noticed that many of the staff were not introducing themselves before delivering care. This campaign was introduced to improve communication, encouraging more than a friendly introduction but an important driver in the delivery of person centred and compassionate care throughout a patient’s stay in hospital. Our idea to introduce embroidered uniforms complete with the logo and the student name, was to further support this valuable campaign. Student evaluations have been positive in terms of sense of belonging on their placement, improving patient safety and promotion of compassion. As patients are at the heart of this whole campaign we want to now sought their views of being cared for by these health care students whilst in one hospital Trust, using questionnaires and semi-structured interviews.
REC name
London - Queen Square Research Ethics Committee
REC reference
22/PR/1610
Date of REC Opinion
1 Mar 2023
REC opinion
Further Information Favourable Opinion