Patient experience in community / district nursing (Version 1.2 Feb16)
Research type
Research Study
Full title
Patient experience in community / district nursing: a qualitative framework analysis
IRAS ID
195139
Contact name
Zoe Smith
Contact email
Sponsor organisation
King's College London
Duration of Study in the UK
0 years, 7 months, 6 days
Research summary
In order to ensure beneficial patient care, NHS England created two sets of quality related targets (Quality Outcome Framework and Clinical Commissioning Group Outcomes Indicator Set (CCG OIS) targets) to measure the effectiveness of healthcare and look to improve areas of poor quality. Patient experience has been removed from the QOF indicator set and currently there is no target in CCG OIS for patient experience in community/ district nursing. Indicating patient experience in community nursing is not measured uniformly across NHS England or improvements sought in this area.
This study aims to explore the experiences in 10-12 community/district nursing patients through being interviewed in their own homes; to examine what matters most to them regarding their care within the service and suggest a target that can be measured relating to patient experience. The interviews will be transcribed and qualitative framework analysis applied to extract themes from the data. There is an indication QOF targets will be replaced with a new set of targets created by CCGs. The implications for practice are significant for community nursing patients. If a target was included in the new CCG led quality outcome measures, patient experience would be measured, improvements could be sought in failing areas in order to provide enhanced quality of care in the community setting.
REC name
East Midlands - Nottingham 2 Research Ethics Committee
REC reference
16/EM/0091
Date of REC Opinion
24 Feb 2016
REC opinion
Favourable Opinion