OLIVIA - Organisational Learning in the COVID-19 Pandemic
Research type
Research Study
Full title
Organisational Learning in the Covid-19 Pandemic – A rapid ethnographic study exploring focused aspects of the large scale and rapid practice change which have taken place within an acute NHS healthcare organisation both from within and across the boundaries of care with local community and social care partners within the integrated healthcare system (ICS).
IRAS ID
292013
Contact name
Cate A Bell
Contact email
Sponsor organisation
University Hospitals Sussex NHS Foundation Trust
Duration of Study in the UK
0 years, 6 months, 12 days
Research summary
This study will be exploring focused aspects of the large scale and rapid practice change which has taken place within a local healthcare system as a result of the SARS CoV-2 coronavirus (COVID-19) pandemic. The study aims to understand and utlise learning from changes in care pathways initially implemented within an acute NHS organisation in March 2020 to address the needs of caring for large numbers of patients with COVID-19 through to the current period of return to ‘business as usual’ alongside continued presence of the virus. The study aims to address change within an acute NHS healthcare organisation both from within and across the boundaries of care with local community and social care partners within the local integrated healthcare system (ICS). The study will utlise a rapid ethnographic approach to undertake a spotlight review focusing on new care pathways developed as a result of COVID- 19 across three key areas:
• Access & Discharge – supporting access to and discharge from hospital services during the COVID-19 pandemic
• Digital Innovation – use of technology to improve communication and service flow such as virtual consultations, remote access, virtual meetings.
• People – the experience of people involved including wider communities, teams and individuals within the organisation and local integrated healthcare system.
The aim of the study is to explore these changes to learn from the experience of staff, patients and families and community partners, any positives which have surfaced and any unintended consequences with the aim of contributing to development of future services in the organisation, local Integrated Care System (ICS)and wider NHS to meet the challenges of the Long Term Plan (DH 2019).REC name
East Midlands - Derby Research Ethics Committee
REC reference
21/EM/0261
Date of REC Opinion
2 Dec 2021
REC opinion
Further Information Favourable Opinion