Learning Layers - Co-design and Evaluation of Help Seeking Services

• Research type

  Research Study

• Full title

  Learning Layers – Co-Design and Evaluation of Help Seeking Services for Learning

• IRAS ID

  187299

• Contact name

  Trudie Roberts

• Sponsor organisation

  Faculty of Medicine and Health, University of Leeds

• Duration of Study in the UK

  0 years, 3 months, 31 days

• Research summary

  The overall aim of the 4 year project is to understand how technology can be used effectively to support learning at the workplace and to use this understanding to develop, pilot and evaluate learning technology support in GP Practices in West Yorkshire.

  This research builds on earlier work in the project to develop technological tools to support the help seeking activities of healthcare staff in networks and to ensure that the tools being developed meet their needs. During this stage of the project, the research focus shifts to the application of Help Seeking Services tool in practice, and how staff can make use of this technology to support learning in these contexts.

  The main research questions for this study are:
  • How do members of healthcare networks go about help seeking activities in the context of their professional practice? Are such help seeking activities conducted differently online?
  • How and why do members from different GP practices interact with each other? Are their cross-organizational interactions improved by using online systems?
  • How do members of healthcare networks assign 'trust' to people and documents? Why choose to ask someone a question and act on an answer?

  The research will involve a series of co-design workshops and evaluation in practice activities with our participants (GP practice staff), who are using the Help Seeking tool as part of everyday working and learning practice.

  It is expected the study will further our understanding of the knowledge exchange and learning activities and processes involved in these networks and in particular how technology can support them. This will directly influence the development of the Help Seeking tool. It is also anticipated that the research will be written up and published in relevant conference proceedings and journals.

• REC name

  N/A

• REC reference

  N/A