INCLUSIVE REMOTE CARE

• Research type

  Research Study

• Full title

  Exploring the problem of INCLUSIVity and idEntifying solutions in REMOTE CARE delivery in people with chronic obstructive pulmonary disease and multimorbidity (COPD&MM) from minoritised ethnic groups, their carers and interpreters (INCLUSIVE REMOTE CARE): a qualitative study

• IRAS ID

  326411

• Contact name

  Ratna Sohanpal

• Contact email

  r.sohanpal@qmul.ac.uk

• Sponsor organisation

  Queen Mary University of London

• Duration of Study in the UK

  1 years, 1 months, 31 days

• Research summary

  Background
  The UK government priority is that the remote delivery (via telephone, smartphone, video link/ other website platforms) of care continues beyond the pandemic to ensure people’s health needs are met, address health inequalities and improve experience of care. While remote care delivery may work well for some type of patients such as those who can access and use technology, it may not work well for patients with chronic obstructive pulmonary disease (COPD). Patients with COPD commonly have other long term health conditions with complex needs, are older, are less likely to access or use technology and more likely to belong to an ethnic minority group requiring language support during consultations. It is timely to consider the views of patients with COPD from different ethnic minority groups, their carers and professional translators about their experience of remote care delivery and how it might be improved so that it is appropriate and acceptable to them.

  Aims
  To explore the views and experiences of patients with COPD, carers of patients with COPD from different ethnic minority groups and translators/interpreters employed to provide interpreting services on remote care provision to understand what worked well, what were the challenges and how might health care provision be improved.

  Methods
  We will conduct one-to-one interviews, either face-to-face or using another acceptable option and we will invite a small number of participants interviewed to take part in a photographic research activity. We will recruit 12-15 participants per group of patients, carers, professionals.

  Potential study benefits:
  • Create more opportunities for people with COPD (and their carers) to access healthcare that is suitable and acceptable
  • Raise awareness (among professionals) of the challenges faced with language support in remote consultations
  • Identify ways of improving availability, accessibility and quality of remote care delivery

  Our study findings will reach public and professional networks via newsletter, blogs.

• REC name

  East of England - Cambridge Central Research Ethics Committee

• REC reference

  23/EE/0149

• Date of REC Opinion

  8 Jul 2023

• REC opinion

  Further Information Favourable Opinion