Experience of crisis team care for individuals with CEN
Research type
Research Study
Full title
Exploring the lived experience of crisis care for individuals with complex emotional needs, as experienced by those giving and receiving care
IRAS ID
315818
Contact name
Michael Haslam
Contact email
Sponsor organisation
University of Central Lancashire
Clinicaltrials.gov Identifier
Not Applicable, Not Applicable
Duration of Study in the UK
3 years, 7 months, 1 days
Research summary
Lots of research already exists around experiences of, and responses to, individuals seeking care in a mental health crisis, although fewer studies focus upon this within the context of a mental health Crisis Resolution and Home Treatment Team (CRHTT) setting. This is despite the CRHTT role as ‘gatekeeper’ to mental health services meaning that staff members are frequently exposed to unscheduled out-of-hours contacts with Individuals experiencing emotional crises.
This Doctoral research study asks the question: how is care for Individuals with Complex Emotional Needs (CEN) experienced by both those who are giving and receiving care within the context of a mental health crisis team? A sample of around 14 participants will be recruited from CRHTTs from a Mental Health NHS Trust within the Northwest region of England. This sample will take the form of CRHTT Registered Mental Health Nurses (currently working within a local CRHTT) and adult Service Users (who are identified as having CEN and have recently been under the CRHTT).
Recruitment will take place from February 2023, with online, semi-structured interviews commencing shortly after this. Interviews will focus upon most recent experience of delivery and receipt of treatment within a CRHTT setting.
It is anticipated that an exploration of the lived experience of both crisis care delivery and receipt for Individuals with CEN will contribute to a better understanding of the potential barriers and facilitators to care, including potential factors that may underpin unhelpful and invalidating responses, thus building upon existing literature around how Individuals and teams might work more effectively with Individuals who are seeking care in a mental health crisis. Long-term, it is hoped that this research will support improved outcomes for Individuals seeking mental health crisis care and support.
REC name
North West - Greater Manchester East Research Ethics Committee
REC reference
23/NW/0153
Date of REC Opinion
3 Aug 2023
REC opinion
Further Information Favourable Opinion