CATNAPS V1.0_Ethnography

  • Research type

    Research Study

  • Full title

    Co-producing an Ambulance Trust national fatigue risk management system for improved Staff And Patient Safety (CATNAPS)

  • IRAS ID

    316598

  • Contact name

    Kristy Sanderson

  • Contact email

    Kristy.Sanderson@uea.ac.uk

  • Sponsor organisation

    UEA

  • Clinicaltrials.gov Identifier

    researchregistry8078, Study registration

  • Duration of Study in the UK

    2 years, 5 months, 31 days

  • Research summary

    Ambulance services are trying out different ways of working to help staff feel less tired at work and safer on scene, but these actions are often piecemeal and we don’t know whether they are making care and working environments safer. We have brought together a team of patients, staff with lived experience, fatigue experts, ambulance service researchers and managers, international expertise, and companies currently working with ambulance services on fatigue management. We aim to develop a new approach to fatigue management for the UK ambulance sector that meets the needs of staff and operations and is most likely to improve patient and staff safety. Our recommendations will include learnings from the COVID-19 pandemic.

    To do this we will:
    • Define the actions ambulance services should be taking to monitor and respond to tired crews, and help staff sleep better. We will do this by learning from what happens in other countries, and in high risk industries in the UK
    • Talk to senior managers, local managers, front-line staff (both patient facing face –to-face and patient facing remote such as in the call centres) and patients to understand their experiences of current fatigue management actions and how they might impact on safety outcomes
    • Undertake observations whilst out on call with the ambulance crews and in the emergency operations centres (call centres) to support the above actions.
    • Produce and test a guide for ambulance services on how to implement best practice in their setting that matches their needs and risks.

  • REC name

    South Central - Oxford C Research Ethics Committee

  • REC reference

    23/SC/0270

  • Date of REC Opinion

    20 Sep 2023

  • REC opinion

    Further Information Favourable Opinion