An exploration of patients discharge experience using ETP's.

• Research type

  Research Study

• Full title

  Using emotional touch points(ETP's), can patient experiences be used to evaluate the discharge service provided by GJNH and to suggest improvements to the service.

• IRAS ID

  116276

• Contact name

  Ann Marie Rice

• Contact email

  annmarie.rice@glasgow.ac.uk

• Sponsor organisation

  NHS National Waiting Times Health Board

• REC name

  West of Scotland REC 3

• REC reference

  12/WS/0308

• Date of REC Opinion

  19 Feb 2013

• REC opinion

  Further Information Favourable Opinion