How we did - text description

Last updated on 25 Jul 2024

An infographic showing 'how we did' over the past year with feedback quotes from people who have worked with us in boxes.

83% of applicants rate our overall service highly.

"Our REC meeting was chaired very well. Each member had the chance to ask questions regarding our application. The investigators responses to questions were considered fairly by the committee and helpful suggestions were made."

"Communication with the approvals team was prompt and polite. Queries were answered satisfactorily enabling me to progress my application in a timely manner."

"Approvals Manager and other staff were available, knowledgeable and responsive whenever I needed to speak with them."

"Everyone I spoke to or received emails from was extremely helpful and informative. I did not feel as if my queries were silly or too small. Excellent."

Back to performance report 2023-24