Our opening hours are changing over Christmas and New Year.
If you need help, the following will be available as normal throughout the Christmas and New Year period, from Monday to Friday apart from the bank holidays on 25 and 26 December and 1 January:
- HRA Approval mailbox (approvals@hra.nhs.uk)
- Research Ethics Committees - urgent enquiries (approvals@hra.nhs.uk)
- Booking service - urgent enquiries (approvals@hra.nhs.uk)
- IRAS helpdesk - standard IRAS technical queries (helpdesk@myresearchproject.org.uk and 0207 043 0734)
- IRAS (CTIMP submissions, new IRAS, e-submission of amendments and online booking) technical queries (service.desk@hra.nhs.uk and 0207 104 8260)
- Freedom of information (FOI) enquiries (foi@hra.nhs.uk)
- Complaints (complaints@hra.nhs.uk)
The following will be closed from 4pm on Friday 20 December 2024 until 9am on Thursday 2 January 2025:
- General enquiries (mainline 0207 104 8000 and contact@hra.nhs.uk)
- General enquiries on the research approval process, including the research ethics service, HRA and HCRW Approval, and policies and legislation (queries@hra.nhs.uk)
- IRAS queries (iras.queries@hra.nhs.uk)
- the public involvement team (public.involvement@hra.nhs.uk)
- the Confidentiality Advisory Group (cag@hra.nhs.uk.)
For urgent media enquiries at any time over Christmas and New Year, please call 020 7104 8245.
